Continuous Improvement Partners, Executive Report

Post date: Sep 15, 2014 3:20:24 PM

Following on from the research conducted by Michal Niezgoda (see post below) this is the published outcome of his action-reasearch, exploring the concept of “Lean Champions”, referred to as Continuous Improvement Partners (or CIP) in order to enhance a centrally administered lean-type continuous improvement deployment model at a Scottish University.

The principle role of the CIP is to encourage colleagues to embrace a culture of continuous improvement by delivering operational improvements in their local areas, as well as to the University as a whole.

Interestingly, the issue of negative connotations associated with the term “Lean” emerged as an important risk in gaining staff buy-in, which was addressed by replacing the phrase “Lean champions” with the term “Continuous Improvement Partners”, thus promoting inclusiveness of the model.