Lean HE Annual Conference 2025: Lean In, Improve Together
Milton S. Flournoy IV is a Lean Process Improvement expert and certified Lean Six Sigma Black Belt with over 8 years of experience leading transformational initiatives in healthcare, education, and life sciences. With a sharp focus on reducing waste, optimizing workflows, and embedding Lean thinking into organizational culture, Milton has delivered impactful results—from cutting processing times by over 50% to generating $80K in annual operational savings. He has led cross-functional Kaizen events, implemented data-driven decision-making frameworks, and coached teams at all levels to embrace continuous improvement. Currently serving as the Human Resources Process Improvement Manager at Morehouse School of Medicine, Milton leverages Lean methodologies such as DMAIC, PDCA, and Value Stream Mapping to drive lasting operational excellence. His background includes strategic leadership roles at Indiana University School of Medicine and Eli Lilly, where he consistently turned complex challenges into scalable, efficient solutions. Milton holds multiple Lean Six Sigma certifications from Purdue University and is a passionate advocate for sustainable, people-centered process innovation.