Biography for Michelle Adams

Michelle Adams is the Operations Manager at the School of Business, Conestoga College, bringing over seventeen years of diverse experience in higher education. Throughout her career, Michelle has led a wide range of innovative initiatives focused on operational excellence, process efficiency, and transformative change. Her expertise spans operations management, continuous improvement, and strategic change leadership within academic institutions.

Holding a Master’s degree in Education, Michelle has consistently driven impactful improvements that enhance both institutional effectiveness and the student experience. She is recognized for her ability to lead cross-functional teams, implement sustainable solutions, and foster a culture of continuous improvement.

Michelle’s commitment to innovation extends beyond her role at Conestoga—she also serves on the ACMP Ontario Communications Committee and holds the Certified Change Management Professional™ designation. Her strategic mindset and passion for higher education make her a catalyst for meaningful, lasting change.