Biography for Bill Balzer, PhD
Bill Balzer is author of Lean Higher Education: Increasing the Value and Performance of University Processes 2nd Edition (2020, Routledge), an update to his 2010 book and acknowledged to be one of the definitive books on Lean Higher Education (LHE). Balzer’s research interests include understanding and improving the application of Lean principles and practices in higher education and expanding the contributions of his discipline, industrial-organizational psychology, to the understanding, application, and evaluation of Lean. Balzer continues to publish and present work on LHE and has been an invited keynote speaker on the topic of LHE. He has participated in numerous university initiatives to improve university processes and effectiveness, and advises colleges and universities contemplating the adoption of Lean.